Recently, it is the busy shipping season for DHL company.


After your order is shipped and you get your DHL tracking number, you might only find the info "Shipment information received".


Please do not worry. Your order is normally in transit.


If you contact the customer service of DHL, they might tell you that your order is not received by them.


In fact, your package has arrived at the operating department of DHL company, waiting on queue.


After processing by the operating department of DHL company, then the tracking info will be updated.


Sorry for the inconvenience made.